Luggage loss is never fun. If savvy travelers follow the correct protocol, they can collect significant cash. If you lose your bags or are damaged/delayed on a flight within the U.S., airlines are legally required to reimburse you up to $3,500. According to the U.S. Transportation Department, due to your bag loss, you are entitled to about $3,500, even if there’s a delayed bag return.
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What Can I Get Reimbursed For?
If your bag is delayed, damaged, or lost, you must file a claim within a specified timeframe and provide receipts for your related expenses. You won’t get reimbursed for a cost they deem unnecessary, such as a $3,000 bracelet you buy to wear during the delay. It’s the same if you purchase something more valuable than what was in the bag.
In any case, you’re entitled to reimbursement for things like emergency toiletries and replacement clothes. Airlines might even reimburse you for hair straighteners or salon visits, depending on what was in your missing bag. It’s just knowing and following your airline’s reimbursement protocol.
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How Do I Get Reimbursed?
Airlines have different rules for reporting lost or delayed bags. If a passenger wants compensation, American Airlines requires an initial complaint before leaving the airport, followed by a claim form within 45 days. At Delta, contact a representative and fill out an online form.
A passenger’s rights are outlined in the airline’s contract of carriage, which is available on its website. When your bag goes missing, make sure you check your contract of carriage.